Shipping Policy

At VOLGETS, we are committed to providing a smooth and transparent shopping experience. This Shipping Policy outlines key information regarding order processing, delivery timelines, and shipping terms.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped, including a tracking number for your convenience.

Estimated Delivery Time

We ship to the following countries:
Australia, Bahrain, Belgium, Canada, Egypt, France, Germany, Italy, Jordan, Lebanon, Mexico, Philippines, Russia, Saudi Arabia, Spain, Tunisia, Türkiye, United Arab Emirates, United Kingdom, United States.

The average delivery timeframe is:
Standard Shipping: 7–12 business days

(Delivery time may vary based on your location, customs clearance, and local courier services.)
Please allow the full delivery window before reaching out regarding delays.

Shipping Fees

Free Shipping
All charges are clearly displayed at checkout
We do not charge hidden fees or surprise costs

Tracking Information

Once your order is shipped, you will receive a tracking number via email. You can track your package on our Track Your Order page. Please note that tracking updates may take a few days to appear after dispatch.

International Orders & Customs

We ship only to the listed countries above. However, some of these countries may apply import duties, taxes, or customs fees upon delivery. These charges are the customer’s responsibility and are not included in our prices.

Address Accuracy

Please double-check your shipping information before completing your purchase. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping addresses.

Delayed or Undelivered Orders

If your item is not delivered within 20 business days, you’re eligible for a full refund.
If the product arrives after the refund is issued, you may keep the item at no extra cost.

Need Help?

If you have any questions about your shipment or need assistance, please contact our support team at:

📧 Support@volgets.com

We are happy to assist you every step of the way.